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AR product viewer

Put the product in their room before it ships to it.

One tap on your product page opens the piece at true scale in the customer’s own space, through the camera they are already holding. Nothing to install, on either platform.

Book a 30-minute demoWhich devices support it

On Shopify? AR view in your room comes with the Thridify app.Available on Shopify

On WooCommerce? AR comes with the free Thridify plugin.Available on WordPress.org

What happens

Four steps, none of which is “download our app”.

  1. 01

    The shopper taps "View in your room"

    On the product page they are already on. No app store, no QR code detour on mobile, no account.

  2. 02

    The phone opens its own AR viewer

    Android hands the GLB to Google Scene Viewer; iOS hands a USDZ to AR Quick Look. Both ship with the operating system, which is why nothing needs installing.

  3. 03

    The product lands at true scale

    Modelled to real dimensions, so a 2.4 m wardrobe is 2.4 m against their wall. Scale is the single question AR answers better than any photograph.

  4. 04

    They walk around it and decide

    Height against a window, clearance past a door, whether the oak reads warm or grey in their actual light.

Fewer surprises

Buyers see true scale, finish and fit before they order.

Clearer choices

Shoppers build the exact product and see its price as they go.

Sell before you stock

Offer every variant from the model before you stock each one.

How it works underneath

The parts that decide whether it works on a real phone.

Most AR demos are shot on office wifi. These are the details that matter on a 4G connection in a customer’s living room.

Two formats, one source model

iOS requires USDZ and Android requires glTF/GLB. Both are generated from the same source asset, so there is one model to maintain rather than a divergent pair.

WebXR where it is supported

On browsers with WebXR the AR session can run in-page with your own UI overlaid, rather than handing off to the system viewer — useful when the AR step needs to carry configuration controls.

Compressed for mobile data

An AR tap on a phone is the worst-case network moment in the whole session. KTX2 supercompressed textures and Draco geometry are what keep that tap from timing out.

Graceful on unsupported devices

Where AR is unavailable the viewer stays a 3D viewer instead of showing a dead button — desktop visitors get the orbit, not an error.

FAQ

AR viewers, answered.

Last reviewed 2026-09-19.

What is an AR product viewer?

An AR product viewer lets a shopper place a true-to-scale 3D model of a product into their own room through their phone camera, straight from the product page. It answers the questions photography cannot: whether the piece fits, how big it really is, and how the finish looks in their own light.

Do customers need to download an app?

No. The AR step uses the viewer already built into the phone — Scene Viewer on Android, AR Quick Look on iOS — so there is nothing to install and no account to create. This matters more than it sounds: an app requirement removes most of your mobile traffic from the feature before it starts.

Which phones support AR?

Broadly, iPhones and iPads running recent versions of iOS, and Android devices that support Google Play Services for AR (ARCore). Where a device cannot do AR, the experience stays an interactive 3D viewer rather than failing. The device compatibility page has the current detail.

What is the difference between WebAR and an AR app?

WebAR runs from a web page with no installation, which is why it converts: the shopper is already on your product page when they tap. A native AR app can do more, but only for the small fraction of customers who will install it for a single purchase.

Why does iOS need a different file from Android?

Apple’s AR Quick Look reads USDZ; Android’s Scene Viewer reads glTF/GLB. Thridify generates both from one source model, so the split is a delivery detail rather than two separate builds for your team to keep in sync.

Does AR actually reduce returns?

The mechanism is straightforward — most returns on large or made-to-order goods come from the product not being what the buyer pictured, and AR removes the picturing. The returns research and the numbers behind it are set out on the ROI page rather than asserted here.

Keep reading

Related

  • 3D product configurator

    Let them specify it, then place it.

  • 3D room visualizer

    AR of the whole composed room, not one product.

  • Device compatibility

    What supports AR, and what falls back.

  • AR for furniture

    The category AR was made for.

Try it on your category

Thirty minutes, on a real phone, with products like yours.

Book a DemoThe returns research